1. Submit your request

Simply click 'Request to Rent' and then go through the checkout process. You will be asked to ID verify the first time you do this only. Once you submit your request, the money is 'pre-authorised' in your account, which means it has not left but becomes unavailable. You can cancel the request any time before it's approved and the money will be available again.

2. The lender approves

The Fat Lama team will then review your request (within 5 minutes) and pass it to the lender. The lender has an hour to approve or decline the request. If for any reason they don't approve, a member of the team will find you an alternative. The money only leaves your account once the request is approved.

3. organise handover

All that remains is to chat with the lender to organise when and where to meet to receive the item. Some lenders are happy to travel to meet you and some deliver for an extra fee. They're always flexible and accomodating. Finally, enjoy the rental!